Scan your FRx QR Code at participating stores to enjoy these rewards.
Festive Rewards
9 November to 31 December 2024
Shop your favourite brands and receive a $15 FRx Gift Card when you charge a minimum of $150 to your Citi Mastercard® (maximum of 3 same-day, same-mall transactions)! Visit Customer Service, Level 2 to redeem your reward. Limited to a single redemption per FRx member per day.
Jolly Catch & Win
11 November to 1 December 2024
Spend a minimum of $80 (maximum of 3 same-day, same-mall transactions) at any participating stores to redeem 6 game tokens to be used at the 2 designated Labubu claw machines at Level 5 Event Space.
Jolly Spin & Win
2 December to 31 December 2024
Spend a minimum of $80 (maximum of 3 same-day, same-mall transactions) to receive a Spin The Wheel chance to win up to $10 Tenant Voucher. Limited to the first 1,000 redemptions.
Fairprice Exclusive
9 November to 31 December 2024
Spend $100 in a single same-day transaction at FairPrice to receive a $5 FairPrice Return Voucher. Limited to the first 500 redemptions.
Feast & Redeem FGC
9 November to 31 December 2024
Spend $120 (maximum of 3 same-day, same-mall transactions) at participating F&B outlets to receive a $10 FRx Gift Card. Limited to the first 275 redemptions.
Jolly Trolley Giveaway
9 November to 31 December 2024
Spend $250 (maximum of 3 same-day, same-mall transactions) to receive a Jolly Trolley. Limited to first 1,000 redemptions.
TERMS AND CONDITIONS
A. GENERAL TERMS
1. Consumer advisory — Frasers Property Retail Management Pte Ltd, the holder of FRx Gift Card stored value facility, does not require the approval of the Monetary Authority of Singapore. Consumers (users) are advised to read the terms and conditions carefully.
2. Purchasers are required to download the complimentary Frasers Experience (FRx) app and sign up as an FRx member to qualify for this promotion.
3. For any further assistance, please email FRHelp@frasersproperty.com.
B. HOW TO APPLY FOR FRASERS EXPERIENCE MEMBERSHIP
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Frasers Experience (FRx) is Frasers Property Retail’s multi-feature app which allow FRx members to shop, dine and play seamlessly. FRx provides an enhanced customer experience, bringing greater ease and utility to shoppers across 12 Frasers Property Retail developments.
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Causeway Point, Century Square, Eastpoint Mall, Hougang Mall, Northpoint City, Robertson Walk, Tampines 1, The Centrepoint, Tiong Bahru Plaza, Valley Point, Waterway Point and White Sands.
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Membership is FREE. Local residents aged 18 and above may register as a Member via the FRx app or through Customer Service at any of the Malls of Frasers Property. During the registration process, the applicant must provide his/her current, complete and accurate personal particulars as requested, including without limitation, his/her full name, date of birth, local address, a verified Singapore mobile number and such other information as may be required from time to time.
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For verification purposes, the applicant will be required to perform a one-time verification of their local mobile number in order to access the Programme on the FRx app or through Customer Service at any of the Malls of Frasers Property.
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To apply, download the FRx app which is available on the App Store and Google Play and start enjoying FRx member’s benefits. Details can be found here.
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For instant rewards / additional perks, please see below under “C. Redemption”.
C. REDEMPTION
1. Frasers Experience (FRx) members enjoy these instant rewards / additional perks:
Receive a $15 FRx Gift Card when you charge a minimum of $150 to your Citi Mastercard®.
From 9 November to 31 December 2024
Scan your FRx QR Code when paying in-store. The qualifying spend must be scanned to the same FRx account.
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Minimum spend of $10 in a single transaction at any participating FRx stores.
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Minimum spend of $150 in a maximum of 3 same-day, same-mall transactions. Full payment must be made via Citi Mastercard®.
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Present up to 3 Citi Mastercard® charge slip(s) and your FRx QR Code in person to verify transaction details scanned to the same account on the day of purchase at Customer Service, Level 2 to redeem.
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Charge slips must be from the same Citi Mastercard®.
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Qualifying spend must be scanned to the same FRx account. Limited to one redemption per FRx member per day, in person, on a first-come, first-served basis and while stocks last.
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FRx Gift Card will be credited to member's FRx e-wallet at Customer Service when the qualifying spend is met.
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The stored value in each gift card expires 1 year from the date of issue.
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Promotion not eligible for Purchasing Card/Citi Travel Lodge Card/Citi Travel Account.
Redeem 6 game tokens with $80 spent at any participating stores.
From 11 November to 1 December 2024
Scan your FRx QR Code when paying in-store. The qualifying spend must be scanned to the same FRx account.
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Minimum spend of $10 in a single transaction at any participating FRx stores.
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Minimum spend of $80 in 3 same-day, same-mall transactions to qualify for redemption.
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Present your member QR code in the FRx app to verify transaction details scanned to the same FRx account on the day of purchase at Customer Service, Level 2 to redeem 6 game tokens to be used at the 2 designated Labubu claw machines at Level 5 Event Space.
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Limited to a single redemption per FRx member per day regardless of total amount spent.
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Available on a first-come-first-served basis, while stocks last.
Receive a Spin The Wheel chance with $80 spent.
From 2 December to 31 December 2024
Scan your FRx QR Code when paying in-store. The qualifying spend must be scanned to the same FRx account.
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Minimum spend of $10 in a single transaction at any participating FRx stores.
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Minimum spend of $80 in 3 same-day, same-mall transactions to qualify for redemption.
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Present your member QR code in the FRx app to verify transaction details scanned to the same FRx account on the day of purchase at Customer Service to redeem.
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Limited to a single redemption per FRx member per day regardless of total amount spent.
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Available on a first-come-first-served basis, and while stocks last.
Receive a $5 FairPrice Return Voucher with $100 spent at FairPrice.
From 9 November to 31 December 2024
Scan your FRx QR Code when paying in-store. The qualifying spend must be scanned to the same FRx account.
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Minimum spend of $100 in a single same-day transactions at FairPrice at #05-01, Eastpoint Mall to qualify for redemption.
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Present your member QR code in the FRx app to verify transaction details scanned to the same FRx account on the day of purchase at respective malls’ Customer Service to redeem a $5 FairPrice Return Voucher (valid for usage with a minimum spending of $50).
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Limited to a single redemption per FRx member per day regardless of total amount spent.
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Available on a first-come-first-served basis, and while stocks last. Voucher terms and conditions apply.
Receive a $10 FRx Gift Card with $120 spent at participating F&B outlets.
From 9 November to 31 December 2024
Scan your FRx QR Code when paying in-store. The qualifying spend must be scanned to the same FRx account.
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Minimum spend of $10 in a single transaction at any participating F&B outlets.
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Minimum spend of $120 in 3 same-day, same-mall transactions to qualify for redemption.
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$10 FRx Gift Card will be auto-credited to FRx members' e-wallet when the qualifying spend is met.
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Limited to a single redemption per FRx member per day regardless of total amount spent.
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Available on a first-come-first-served basis, and while stocks last.
Receive a Jolly Trolley worth more than $30 with $250 spent.
From 9 November to 31 December 2024
Scan your FRx QR Code when paying in-store. The qualifying spend must be scanned to the same FRx account.
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Minimum spend of $10 in a single transaction at any participating FRx stores.
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Minimum spend of $250 in 3 same-day, same-mall transactions to qualify for redemption.
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Present your member QR code in the FRx app to verify transaction details scanned to the same FRx account on the day of purchase at Customer Service to redeem.
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Limited to a single redemption per FRx member per day regardless of total amount spent.
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Available on a first-come-first-served basis, and while stocks last
2. To qualify for any instant rewards redemption, FRx members must scan their FRx QR Code when making payments at participating stores prior to redemption. The qualifying spend must be scanned to the same FRx account.
3. The following receipts, including but not limited to, are not entitled to instant rewards redemption: non-profit organisations, childcare centres, banks and financial institutions, offices, libraries, AXS/SAM machines, pushcarts/kiosks/roadshows/atrium fairs, voucher/gift card/cashcard/stored value card/prepaid SIM card top-up transactions and purchases, money changers, ATMs, FRx Gift Card purchases, bill/instalment payments/deposits, insurance policy payments, SISTIC ticket purchases, lottery tickets, deposits and payments made via cheque, GIRO or Medisave.
4. For supermarket spending from FairPrice, FRx member must present same-day same-mall receipts along with their QR code at FairPrice / FairPrice Finest Customer Service to earn FRx Points.
5. All instant rewards are available on a first-come first-served basis and while stocks last. All instant rewards must be taken as they are and are not exchangeable for cash or in kind.
6. All instant reward benefits may vary across all malls. Please check details at Customer Service of the participating Frasers Property Singapore malls.
7. The Management of the respective malls reserves the right to sight all purchases before granting redemption.
8. The Management of the respective malls decision on all matters relating to the Promotion will be determined at its reasonable discretion and is final and binding on all participants.
9. The Management of the respective malls shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services provided by third parties and the Management of the respective malls shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the products and/or services provided by third parties. All disputes about quality or performance of the products and/or services shall be resolved directly with the third party.
10. The Management of the respective malls shall not be responsible for the quality, merchantability or the fitness for any purpose or any other aspect of the products and/or services purchased by the Management of the respective malls from third parties with the vouchers (“Redeemed Products”) and the Management of the respective malls shall not at any time be responsible or held liable for any loss, injury, damage or harm suffered by or in connection with the Redeemed Products. All disputes about quality or performance of the Redeemed Products shall be resolved directly with the third party.
11. The Management of the respective malls reserve the right, at their reasonable discretion, to vary, add to or delete the Promotion terms and/or terminate the Promotion at any time.
D. OTHERS
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All other terms and conditions pertaining to the FRx Programme apply. For more information, please visit www.FrasersExperience.com.
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In the event of any dispute, decisions made by the Management of the participating Frasers Property Singapore malls will be final and no correspondence will be entertained.
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Information is correct at the time of publishing. The Management of the participating Frasers Property Singapore malls reserves the right to change the Terms and Conditions as it deems fit without prior notice.